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Your dispute

Getting help with your dispute

How to reach us from your portal, and what to expect after you send a request.

How to reach us

Use Contact support from your portal to send a message directly to the team handling your disputes. Give it a short subject and enough detail — which round, which item, what you expected to see — so we do not have to ask a follow-up before we can help.

What happens after you send it

Your request appears under "Your requests" on that same page so you can see its status. We follow up by contacting you directly; there is no live chat.

What we cannot do here

This is not legal advice, and nothing here is a promise of a specific outcome — results depend on the accuracy of each dispute and how the bureau or furnisher responds. If you need legal advice about your credit report, consult an attorney.

More on your dispute

Still stuck? Reply to any email from us with the client id and what you were doing, and we’ll pick it up from there.